Take a good look at your vehicle. Does it bring you joy? Or do you feel like it’s only a matter of time before it breaks down again. If you chose the latter and your vehicle has been a constant source of stress, you may be dealing with a lemon.
When problems arise that just won’t quit, it’s time to take action. This guide covers the in’s and out’s of what to do when your car doesn’t meet expectations and how to navigate the Chevrolet Lemon Law process to secure a fair resolution.
Understanding the Chevy Lemon Law and How it Applies to GMC Owners
The Lemon Law safeguards consumers who purchase or lease defective vehicles. This law can vary from state to state. In California it provides relief for owners of defective vehicles that can’t be repaired or spend an extended time in the shop. A lemon continues to have problems even after authorized dealership has attempted a reasonable number of repairs.
As a Chevy lemon owner, compensation under the Lemon Law could mean:
- A full refund of the purchase price
- A replacement vehicle
- Cash settlement
- Reimbursement for related costs, such as rental cars or towing.
Signs You Might Own a Chevrolet Lemon
Not every issue will qualify your vehicle as a lemon. Typically, recurring problems that render your vehicle unreliable or unsafe are eligible. Common issues reported in GMC vehicles include:
- Transmission problems like jerking, delays, slipping gears, etc.
- Engine troubles such as persistent stalling, loss of power, or abnormal noises
- Electrical issues, including infotainment system malfunctions and sensor or warning light problems.
- Structural defects like doors or tailgates that don’t latch, leaks, or a bent frame.
If you notice similar problems in your GMC, document each incident and repair attempt in detail. If you still aren’t sure if your vehicle’s issues qualify, watch out for the following signs:
- If your vehicle keeps breaking down and needs repairs for the same issue over and over, that’s a red flag.
- If your car is still under warranty but the repairs haven’t solved the problem, it could be a lemon.
- Problems with brakes, airbags, or other safety features that aren’t fixed properly, making driving the vehicle unsafe.
- If your vehicle spends more time in the repair shop than with you, it might qualify as a lemon.
Contact a Quill & Arrow lemon law attorney for further clarification on whether you truly own a lemon.
Do Certified Pre-Owned GMCs Qualify?
Certified pre-owned (CPO) vehicle owners may be eligible for Lemon Law compensation if the car comes with a warranty. However, the specifics depend on your state’s laws and the warranty terms. If your CPO car experiences recurring problems, follow the steps below to file a claim.
What To Do If Your GMC Doesn’t Meet Expectations
If your GMC isn’t meeting your expectations, it’s important to take action early. Follow these steps to address the issue effectively:
Review Your Warranty
Start by reviewing your vehicle’s warranty. Most new GMC cars come with a manufacturer’s warranty that covers repairs and defects. If you bought it certified pre-owned it should have active coverage either in an original, extended, or dealership warranty. Ensure you understand what the warranty covers as it will help you know your options.
Report the Problem and Allow Repairs
Notify the dealership or service center as soon as you notice an issue. Describe the problem clearly, including when it began and how it affects your vehicle’s performance or safety. Under the California Lemon Law, the dealership usually gets multiple opportunities to fix the problem before declaring it a lemon.
Be patient while they attempt repairs, but keep track of how many times they have tried fixing the issue and how long your car has been in the shop.
Keep Detailed Records
Always save copies of repair orders, receipts, and any written communication with the dealership or General Motors. Write down the dates and details of each repair visit. This will come in handy if the issue persists and you need to pursue the Chevy buyback program.
Consult a Lawyer and File a Claim
If your vehicle still doesn’t perform as expected after repeated repairs, it may qualify as a lemon. Consulting an experienced Lemon Law attorney can help you understand your rights and next steps. These legal experts can evaluate your case, handle negotiations, and ensure you receive a fair GM Lemon Law buyback settlement.
If GM refuses to cooperate or flat out denies your claim, your lawyer will take your case to court. There, they will argue before a judge and jury, advocating on your behalf that you’re eligible for the GMC buyback program.
How the GM Buyback Process Works
If your GM vehicle qualifies as a lemon, you can request to take part in the Chevrolet buyback program. The process generally involves:
Filing a Claim
Notify GM or the dealership about your intention to file a Chevy Lemon Law buyback claim. Submit all relevant documentation, including repair records, receipts, and any other evidence that proves your car is a lemon.
Evaluation of Your Case
GM will review your claim to determine if your vehicle meets the criteria for a lemon. This may involve inspecting the car and reviewing its repair history.
Settlement Offer
If GM agrees your vehicle is a lemon, they will offer a settlement. This could include a refund of the purchase price (part of the GM repurchase program) or a replacement vehicle. It’s up to you and your lawyer to negotiate and make sure the final settlement covers all the damages and inconvenience you endured.
Arbitration or Legal Action
On the other hand, GM may dispute your claim, in which case you may need to pursue arbitration or legal action. Your attorney will be able to guide you through the process.
The Input of a Lemon Law Attorney
Lemon owners sometimes believe they can handle a GMC lemon law buyback claim on their own. While this is theoretically true, hiring an attorney can boost your chances of success. A qualified attorney will:
- Understand the nuances of the California Lemon Law and be familiar with manufacturer’s common strategies to diminish the value of your settlement.
- Handle negotiations and legal paperwork on your behalf.
- Work without upfront pay, allowing you to seek legal assistance without the financial burden of hiring legal counsel. Even when they request their fees, the manufacturer is responsible for paying for the attorney’s services.
The End of the Road to Resolution
Dealing with a lemon can be frustrating, but it doesn’t have to define your experience. When your GMC isn’t meeting expectations, remember that you have the law on your side to secure a resolution. Take the first step today by requesting a consultation with Quill & Arrow lawyers, and get back on the road with a perfectly functioning vehicle. It’s what you deserve!
Media Contact:
Carlo V. DeFalco
Carlo@ecustomsolutions.com
eCustom Solutions