Anyone familiar with trucks knows that the RAM 1500 is a favorite due to its rugged durability and consistent performance. Beyond that, it also comes with a luxurious interior that other trucks in the same category can only try to mimic. Unfortunately, it’s not always good news with Ram, as some owners can testify. From recurring engine problems to persistent electrical issues, it can be frustrating and expensive when it’s defective.
However, the good part is that the Dodge Lemon Law in California offers a way out if your truck constantly lets you down. Here’s a comprehensive guide to navigating the buyback process and reclaiming your peace of mind.
Common Defects Affecting RAM 1500 Trucks
Although RAM trucks are renowned for their reliability, some owners have reported recurring issues. Common problems that drivers report which indicate a Dodge Lemon vehicle include:
- Engine problems, showing up as frequent stalling or loss of power. Sometimes accompanied by persistent check engine light warnings, oil leaks, or unusual noises.
- Transmission failure is another common concern of Ram 1500 drivers. Their complaints revolve around difficulty shifting gears, transmission slipping or jerking, and delayed acceleration.
- In some instances, many have experienced excessive jerks and vibration while driving. Steering wheel misalignment and premature wear on suspension components are common complaints that may be the cause.
- Electrical glitches show up in malfunctioning infotainment systems and faulty sensors or wiring. There have also been reports of problems with the powertrain control module and fluctuating/flickering headlight issues.
The Advantage of the California Lemon Law
The California Lemon Law, officially called the Song-Beverly Consumer Warranty Act, is one of the strongest in the nation. It protects consumers who purchase or lease vehicles that fail to meet performance and reliability standards. When your RAM 1500 starts giving you trouble, this law acts as your shield.
For your vehicle to qualify under this law, it must meet the following requirements:
- The defect must be significant, affecting the truck’s use, value, or safety.
- The issue must occur while the vehicle is under the manufacturer’s warranty.
- You must give RAM (or its authorized dealers) reasonable opportunities to fix the problem. In California, the magic number is four repair attempts for the same issue or two attempts for problems that could cause death or severe injury. Alternatively, if your truck sits in the shop for 30 days or more (not necessarily consecutive), you’re likely in Dodge lawsuit buyback territory.
Steps to Take When Your Ram 1500 Turns Sour
It’s not unreasonable to want a vehicle that works for the purpose you bought it. Take the following steps when your vehicle starts to smell like a lemon:
Step 1: Document Your Case
Thorough documentation is essential for a successful Dodge RAM Lemon Law claim. Start with documents like the purchase agreement and save all repair orders, service invoices, and communications with the dealership. Take photos of problems and record videos showing issues when they occur. Note the dates, times, and circumstances of each defect.
Create a detailed account of how these issues affect your daily life. Maybe you missed work because your truck wouldn’t start, or you couldn’t haul materials for your business. These real-world impacts strengthen your case.
Step 2: Contact the Manufacturer or Dealer
Notify Ram or the dealership where you purchased your truck about the issue, but be careful! Some owners make the mistake of being rude when interacting with the dealer or automaker or letting them know about their plans to file a claim before receiving all the necessary documents. Be professional but firm, and provide a clear explanation of the defect and the impact it has on you and your vehicle. In most cases, manufacturers prefer to address these problems directly before escalating the matter.
Don’t accept band-aid fixes, and if they replace a part and the problem returns, make sure they document the recurring issue. Before leaving the service department, request copies of all diagnostic tests and repair orders.
Step 3: Seek Legal Advice
Consider consulting a Lemon Law attorney if Dodge doesn’t resolve your concerns. These professionals specialize in negotiating with manufacturers and can guide you through the entire process. The best part is that automakers typically cover your attorney fees if your claim is successful.
Understanding What Happens During the Buyback Process
When you file a Dodge Lemon Law buyback claim, you kickstart the buyback process, which involves:
Manufacturer Review
Once you file a claim, Ram will review your documents to determine if your truck qualifies as a lemon. They will examine the repair history, the severity of the defect, and the number of attempts made to fix the problem.
Resolution Options
If they approve your claim, you will receive one of the following offers:
- Refund: Ram repurchases the vehicle and reimburses you for the purchase price. They’ll also pay any back taxes, registration or licensing fees, and incidental charges like towing or Uber expenses.
- Replacement Vehicle: Dodge may offer you another truck similar to your current vehicle. It will have the same mileage, make, and market value, but will be defect-free.
- Cash Settlement: This is a great option if you would still like to keep your truck despite its issues. You keep the vehicle and its warranty, and you can sell it later (if you wish) with a clean title.
Mileage Offset
It’s important to note that California Lemon Law allows manufacturers to deduct a mileage offset. This offset is an amount charged for the time you drove the vehicle before the first defect occurred. They calculate it based on the vehicle’s price and mileage at the first repair attempt, which is why reporting your vehicle’s first issue early is important?
Pro Tips to Strengthen Your Claim
To be sure you’re on the right track, use the following to maximize your Dodge or Ram 1500 buyback claim:
- Don’t delay in addressing the problem. The sooner you take action, the stronger your case will be.
- Keep all documents and records in one place. This includes emails, repair orders and communications with the dealership.
- Hire the right attorney with a proven track record of success in Lemon Law cases.
Resolution is Nigh
A Dodge lawsuit buyback or replacement can be lifechanging for anyone stuck with a defective vehicle. Now you know why it’s so important to understand your rights before jumping into a claim. Follow the necessary steps to take charge of your situation and ensure the compensation you receive equals everything you’ve had to go through with your lemon.
If you’re feeling lost or not sure if you qualify, turn to the lawyers at Quill & Arrow LLP. They are familiar with the legal proceedings and know the quickest ways to get you a favorable outcome. All you have to do is walk through their doors and they will kickstart the process, giving you the advocacy and attention that your case deserves.
Media Contact:
Carlo V. DeFalco
Carlo@ecustomsolutions.com
eCustom Solutions